Troubleshooting Guide
NO BRINE DRAW
Valve Not Working
Salt Bridge


MAINTENANCE

TROUBLESHOOTING
PARTS OF A SOFTENER
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NO BRINE DRAW

Problem:

  • Brine tank full of water
  • No soft water
  • Not using salt

Solution:

1. Use the following steps to disassemble and clean the nozzle and venturi.

  • Clean all parts using a soft tooth brush, mild soap and warm water. Use resin bed cleaner if parts are iron coated. Rinse with clean fresh water. Do not use any sharp or hard objects to clean bottom of item #6.
  • Remove parts 1-7, 9 and 10. Set parts aside and clean.
  • Reinstall cap (#1) and o-ring (#2).

2. Lift the brine valve assembly (#13) from the brinewell.

  • Remove the plastic clip (#12) and pull the asembly apart.
  • Use the SELECT or TOUCH HOLD button to enter the unit into a manual regeneration and advance the valve to the fill position.
  • As the valve advances into FILL, there will be a flow of water from the tubing. Use this to wash down the brine valve assembly of any excess salt. Also wash down the brine well of excess salt.
  • Move the bypass valve into BYPASS to shut off the flow of water to the valve.
  • Use the toothbrush to thoroughly clean the nozzle and venturi (#6), flow plugs (#5 and #9) and screens (#4, #10 and #11). Carefully clean the flow plug center hole with a small wire.
  • Reassemble all parts in the nozzle venturi. BE SURE #& is installed correctly, numbers up on the flow plugs (#5 and #9).
  • Advance the valve into the BRINE position. Place the bypass valve into service and check for suction on the tubing that connects to the brine valve assembly. If not, recheck the assembly of the nozzle venturi. If still no suction see "VALVE NOT WORKING."
  • If suction is now working, reinstall the brine valve assembly and finish the regeneration.
 

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