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Morton System Saver Water Softener FAQ

What is the warranty on the Morton System Saver Water Softeners?

For a period of ten years from date of purchase, the salt storage tank and the fiberglass mineral tank will not rust, corrode, leak, burst or in any other manner fail to perform their proper function. For a period of 1 year after installation, all other parts will be free of defects in material and workmanship and will perform their proper functions. Labor is not covered by this warranty. Visit the Warranty Page or consult your Installation/Operation Manual (page 31) for further details.

Will a softener harm a septic system?

Research was done at the University of Wisconsin and the National Sanitation Foundation (NSF) has shown several findings: The normal salt content found in unsoftened water is less than ideal for bacterial growth. The addition of sodium to the system was found to bring the bacterial environment closer to the optimal range. The volume of softener wastes are added to the septic tank slowly and are not of sufficient volume to cause any deleterious hydraulic load problems in septic tank systems. Water softener regeneration wastes not only should not interfere with septic tank system drain field soil percolation, but may actually improve soil percolation.

Is it a problem if I install a water softener that has a larger capacity than I really need?

No, In fact, there may be savings in salt and the total number of regeneration cycles in a larger unit.

What type of salt should be used in my Morton System Saver Water Softener?

We recommend using Morton® System Saver® II Pellets to maintain the efficiency of your Morton System Saver Water Softener. DO NOT use rock, block, granulated or ice cream making salts as they have dirt and sediment that may stop the softener from working properly.

How much sodium will be added to my drinking and/or cooking water?

The amount of sodium added to the water is dependent upon the hardness of the water being softened. Example: if the water hardness is 20 grains per gallon, the softener will add 150 milligrams of sodium to each quart of water. That is equivalent to eating one slice of white bread a day.

Can I use Potassium Chloride in my water softener?

Yes. Potassium chloride can be used in place of water softener salt, though you may have to adjust the hardness level. As a result, more potassium chloride may have to be used than salt. Potassium chloride is generally more expensive than salt. Call 1-888-64WATER (1-888-649-2837) for advice.

What is a salt bridge and how do I remove it?

A salt bridge is a hollow area below the salt in your water softener. Consult your Installation/Operation Manual (page 25) for instructions on how to break the salt bridge.

Can I install the Morton System Saver Water Softener myself?

Yes, you can install it yourself with our "No Sweat" compression fittings and flexible connectors. You must have some plumbing knowledge. Consult your Installation/Operation Manual (pages 6-17). Always follow local plumbing and electrical codes when installing a Morton System Saver water softener.

Where can my Morton System Saver Water Softener be drained?

It can be drained into a laundry tub, standpipe or floor drain. Consult the Installation/Operation Manual (page 11) for complete instructions and always follow local plumbing codes.

Can a Morton System Saver Water Softener be installed outside?

Yes, providing as it is protected from the elements, such as rain, freezing temperatures and direct sunlight. An optional weather cover is available for outside installations. It is available by calling 1-888-64WATER (1-888-649-2837).

 
 

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